ibmsocialbiz:

The Retail Revolution will make customers and their data the focus of everything a company does, from buying to marketing. And marketing will essentially become a customer service. 

ibmsocialbiz:

The Retail Revolution will make customers and their data the focus of everything a company does, from buying to marketing. And marketing will essentially become a customer service. 

(via emergentfutures)

Washington Post readers respond to the article “How to completely, utterly destroy an employee’s work life,” and share their own “advice” for making employees miserable.

This just makes me angry…